Returns Procedure

This document explains the process you should follow if you wish to return a product to us. Before returning goods make sure you read about your cancellation rights and our 30 day refund policy on our Terms and Conditions page.

Christmas Returns Policy

At this time of year we appreciate that most orders will be for Christmas presents and so have extended our normal 30 day returns policy.

Any order placed from 1st November may be returned up until the 15th January, so long as the goods are returned in an unopened, resaleable condition, and we will refund the price paid for the goods. This policy is in addition to your statutory rights.

If for any reason you wish to return a product, please call our helpline on 01923 750075. You will be issued with a Returns Number that will act as a reference to track your return and be advised of the method of return to use. Please ensure you quote the return number in any correspondence with us.

Once you have obtained a Returns Number, write the number clearly on the outside of your parcel as shown below and then return your goods to:

Gadgets.co.uk
Returns Dept
Return Number xxxxx
Unit 13 Apsley Mills Cottage
London Road
Hemel Hempstead
HP3 9QU

Any replacements or refunds will be processed within 7 working days once the original item has been returned to us.

It is your responsibility to ensure that the goods are returned to us safely and securely in their original packaging.